책 소개
1990년대 도입된 ISO경영시스템(품질, 안전, 환경 등)은 국내 많은 기업들 이 도입하여 국가품질 경쟁력 확보와 수출에 이바지 하였다. 그러나 21세 기 산업이 성장에서 성숙산업으로 가파르게 질적 및 양적 팽창을 가져오는 현 시점에서 ISO시스템의 통합모델을 통한 새로운 운영활동을 기반으로 창조경제의 밑거름이 되어야 할 시점이 도래되었다.
목차펼치기접기
제 Ⅰ 장 서 론 ·································································1 제 Ⅱ 장 이론적 배경 ····················································11 제 Ⅲ 장 도구 개발 프로세스 ······································52 제 Ⅳ 장 실증분석 ························································112 제 V 장 결 론 ································································128 참고문헌 ····································································································138 부록1 (설문지) ························································································156 부록2 (측정항목간 MATRIX) ···························································163 부록3 (MTMM을 통한 구조타당성 모형) ·····································166 부록4 (1,2차 요인분석결과) ································································182 부록5 (ISO9001:2015 도구개발 프로세스) ·····································197 Abstract ····················································································199
출처: 국립중앙도서관 서지정보
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